Last updated: March 2026
R&D Peptides is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it.
This policy applies to all personal data collected through our website at rndpeptides.co.uk, including when you browse, register, or make a purchase.
R&D Peptides (rndpeptides.co.uk) is the data controller for the purposes of UK GDPR and the Data Protection Act 2018.
1. What Data We Collect
When you use our website or place an order, we may collect the following categories of personal data:
Identity data: your name
Contact data: email address, postal address, phone number
Transaction data: details of products you have purchased, order history, and payment confirmation records
Technical data: IP address, browser type and version, time zone, operating system, and other technology identifiers from the devices you use to access our site
Usage data: information about how you use our website, including pages visited and links clicked
Communications data: any correspondence you send us, including via our contact form or email
We do not collect or store full payment card details. All card payments are processed securely by our payment provider.
2. How We Collect Your Data
We collect personal data in the following ways:
- Directly from you — when you place an order, register an account, fill in a form, or contact us
- Automatically — through cookies and similar technologies when you browse our website
- From third parties — such as our payment processor, delivery partners, and analytics providers
3. How We Use Your Data
We use your personal data for the following purposes and on the following legal bases:
| Purpose | Legal Basis |
|---|---|
| Processing and fulfilling your order | Performance of a contract |
| Sending order confirmation and shipping updates | Performance of a contract |
| Responding to enquiries and support requests | Legitimate interests |
| Improving our website and user experience | Legitimate interests |
| Complying with legal and regulatory obligations | Legal obligation |
| Sending marketing communications (where opted in) | Consent |
We will never sell your personal data to third parties.
4. Marketing Communications
If you opt in to marketing at the point of purchase or via our website, we may send you emails about new products, research content, or offers. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.
We do not send marketing communications without your consent.
5. Cookies
Our website uses cookies to improve your browsing experience, analyse site traffic, and remember your preferences. A cookie is a small text file placed on your device.
We use the following types of cookies:
- Strictly necessary cookies — required for the website and shopping cart to function
- Analytics cookies — help us understand how visitors use our site (e.g. Google Analytics)
- Preference cookies — remember your settings and choices
You can control cookie preferences through our cookie consent banner or via your browser settings. Please note that disabling certain cookies may affect site functionality.
For full details, please see our Cookie Policy.
6. Sharing Your Data
We may share your personal data with the following categories of third parties, strictly for the purposes described in this policy:
- Payment processors — to handle card transactions securely
- Delivery and courier partners — to fulfil and ship your order
- Website hosting and IT providers — our website is hosted on SiteGround
- Analytics providers — to help us understand site usage
- Legal and regulatory authorities — where required by law
All third parties are required to handle your data securely and in accordance with applicable data protection law. We do not permit third parties to use your data for their own marketing purposes.
7. International Transfers
Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR, including Standard Contractual Clauses or transfers to countries with an adequacy decision.
8. Data Retention
We retain your personal data only for as long as necessary for the purposes it was collected, including to comply with legal, accounting, and regulatory requirements.
Order records are typically retained for six years in line with UK tax and accounting obligations. You may request deletion of your data at any time, subject to any overriding legal obligations we have to retain it.
9. Your Rights
Under UK GDPR, you have the following rights in relation to your personal data:
- Right of access — to request a copy of the personal data we hold about you
- Right to rectification — to ask us to correct inaccurate or incomplete data
- Right to erasure — to request deletion of your data in certain circumstances
- Right to restrict processing — to ask us to limit how we use your data
- Right to data portability — to receive your data in a structured, machine-readable format
- Right to object — to object to processing based on legitimate interests or for direct marketing
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please contact us via our Contact page. We will respond within one calendar month.
10. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website uses SSL encryption for all data transmissions. Our hosting infrastructure is provided by SiteGround, which maintains industry-standard security practices.
No method of transmission over the internet is completely secure. While we take all reasonable steps to protect your data, we cannot guarantee absolute security.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend you read their privacy policies before providing any personal data.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
13. Complaints
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the UK’s data protection regulator:
Information Commissioner’s Office (ICO) Website: ico.org.uk Helpline: 0303 123 1113
We would, however, appreciate the opportunity to address your concerns directly before you contact the ICO. Please reach out to us first via our Contact page.
14. Contact
For any questions about this Privacy Policy or how we handle your data, please contact us via our Contact page.
R&D Peptides — rndpeptides.co.uk
